Front Office Associate - Patient Experience & Growth

Ideal Dental; Wylie (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance.

Discounted dental benefits for the emp

Paid holidays.

Paid Time Off (PTO).

401K.

Employee scholarship program.

Job summary

Ideal Dental in Texas is seeking a Front Office Associate to join a fast-growing dental group focused on patient-centered care. You will be the first point of contact, delivering warm hospitality, guiding patients through appointments, and supporting our clinical team with efficient front desk operations.

This role offers training, career growth, and the opportunity to work with modern technology while serving the community.

Qualifications

• Welcoming smile and positive attitude.
• Excellent communication and customer service skills.
• Passion for serving guests and meeting their needs.
• DeNovo Offices travel may be required.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service to ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and staff.
• Assist with other tasks as needed to support the office and team.

Skills

Welcoming demeanor

Exceptional communication

Customer service

Guest engagement

Travel readiness

Job description

Ideal Dental in Texas is seeking a Front Office Associate to join a fast-growing dental group focused on patient-centered care. You will be the first point of contact, delivering warm hospitality, guiding patients through appointments, and supporting our clinical team with efficient front desk operations.

This role offers training, career growth, and the opportunity to work with modern technology while serving the community.