Dental Front Desk Associate — Create Smiles & Seamless Care

Ideal Dental; Prosper (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for employee andFamily

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to be the welcoming face of our Prosper locations, delivering outstanding patient service and coordinating schedules for a smooth daily flow.

As part of North America's fast-growing dental group, you’ll receive training, tools, and growth opportunities to advance your career while supporting our clinicians and patients. Travel to newly acquired offices may be required as we expand, with a culture that values care and collaboration.

Qualifications

• A welcoming smile and positive attitude that makes guests feel at home.
• Exceptional communication and customer service skills to foster strong connections with guests.
• A passion for serving and engaging with guests, ensuring their needs are met with care.
• DeNovo Offices: New acquired offices may require travel.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensuring each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both the guests and team members
• Assisting with other tasks as needed to support the office and team

Skills

Customer service

Communication skills

Positive attitude

Job description

Ideal Dental is seeking a Front Office Associate to be the welcoming face of our Prosper locations, delivering outstanding patient service and coordinating schedules for a smooth daily flow.

As part of North America's fast-growing dental group, you’ll receive training, tools, and growth opportunities to advance your career while supporting our clinicians and patients. Travel to newly acquired offices may be required as we expand, with a culture that values care and collaboration.