Front Office Associate — Create Smiles & Delight Patients

Ideal Dental; Smyrna (TN); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits for the员工,

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental in Smyrna, TN is seeking a Front Office Associate to be the friendly first contact for patients. You will support the dental team with scheduling, patient check-in, and payments while delivering warm, patient-centered service.

This role offers growth opportunities, comprehensive benefits, and a culture that values compassion and excellence. You’ll collaborate with clinicians and staff to ensure smooth daily operations and an outstanding patient experience.

Responsibilities

• Welcome guests and be the friendly first contact
• Deliver outstanding customer service ensuring a positive experience for every guest
• Efficiently manage appointment confirmations and scheduling adjustments
• Coordinate financial agreements and clarify billing
• Maintain a clean, organized, and inviting office environment for guests and team
• Assist with other tasks to support the office and team

Skills

Communication

Customer service

Job description

Ideal Dental in Smyrna, TN is seeking a Front Office Associate to be the friendly first contact for patients. You will support the dental team with scheduling, patient check-in, and payments while delivering warm, patient-centered service.

This role offers growth opportunities, comprehensive benefits, and a culture that values compassion and excellence. You’ll collaborate with clinicians and staff to ensure smooth daily operations and an outstanding patient experience.