Front Office Associate - Patient Experience & Scheduling

Ideal Dental; Franklin (TN); Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Discounted dental benefits for the员工

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Descripción de la vacante

Ideal Dental in Franklin, TN seeks a Front Office Associate to warmly welcome patients, manage appointments, and support our dental team with exceptional service. You’ll be empowered with training and resources to grow your career while making a real difference in the lives of those you serve.

Every day, you’ll help create beautiful smiles and contribute to community health. As part of a clinician-led group, you’ll coordinate scheduling, payments, and office operations, ensuring a smooth,

Formación

• Excellent customer service and communication skills.
• Able to engage guests with a warm, professional demeanor.
• Comfortable coordinating schedules, payments, and office flow.

Responsabilidades

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensure each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for guests and team
• Assisting with other tasks as needed to support the office and team

Conocimientos

Customer service

Communication

Guest engagement

Team player

Descripción del empleo

Ideal Dental in Franklin, TN seeks a Front Office Associate to warmly welcome patients, manage appointments, and support our dental team with exceptional service. You’ll be empowered with training and resources to grow your career while making a real difference in the lives of those you serve.

Every day, you’ll help create beautiful smiles and contribute to community health. As part of a clinician-led group, you’ll coordinate scheduling, payments, and office operations, ensuring a smooth,