Front Office Assistant — Entry-Level Admin & Customer Care

Surib; Charlotte (NC); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Supportive workplace

Career growth opportunities

Valuable front office experience

Job summary

Surib is seeking a friendly Front Office Assistant to support daily office activities and create a welcoming experience for visitors, customers, and team members. This entry-level role emphasizes organization, people skills, and professional development.

You will greet guests, handle calls and inquiries, assist with scheduling, and keep the front office orderly. Training is provided, and a supportive environment encourages growth in administration and customer service.

Qualifications

• Strong verbal and written communication skills.
• Friendly, professional, and service-oriented attitude.
• Excellent organizational and time-management abilities.
• Strong attention to detail.
• Ability to multitask and prioritize responsibilities.
• Basic computer and office software skills.
• Reliable and dependable work ethic.
• Ability to work independently and as part of a team.
• High school diploma or equivalent preferred.
• Previous office or customer service experience is helpful but not required.
• Entry-level candidates are welcome; training provided.

Responsibilities

• Welcome visitors and provide assistance upon arrival.
• Answer and direct incoming phone calls and general inquiries.
• Assist with scheduling appointments, meetings, and office activities.
• Maintain an organized and professional front office area.
• Assist with filing, scanning, copying, and basic data entry.
• Receive and distribute mail, packages, and office correspondence.
• Maintain accurate office records and documentation.
• Provide general administrative support to team members.
• Assist with customer and visitor requests in a professional manner.
• Support daily front office operations and special projects as needed.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Administrative tasks

Team player

Education

High School diploma or equivalent

Tools

MS Office

Google Workspace

Job description

Surib is seeking a friendly Front Office Assistant to support daily office activities and create a welcoming experience for visitors, customers, and team members. This entry-level role emphasizes organization, people skills, and professional development.

You will greet guests, handle calls and inquiries, assist with scheduling, and keep the front office orderly. Training is provided, and a supportive environment encourages growth in administration and customer service.