Front Office Assistant Director: Guest Experience Leader

Starwood Hotels; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Starwood Hotels in Miami is seeking an Assistant Director of Front Office to ensure excellence in guest experiences while leading operations and financial results. The ideal candidate has at least 4 years of experience in hotel operations and excels in guest service and team engagement.

As part of a mission-driven team, you will be expected to communicate effectively and lead a flexible team in a 24-hour operation. Join us to create memorable experiences and build a positive impact.

Qualifications

• Minimum of 4 years of similar work experience in hotel operations.
• Expert in hotel rooms division operations.
• Proven track record in guest and team member engagement.

Responsibilities

• Ensure excellence of the guest experience.
• Oversee operational and financial results.
• Lead the Front Office team effectively.

Skills

Hotel operations

Guest service

Communication skills

Leadership

Financial performance

Education

Post-secondary diploma or degree

Job description

Starwood Hotels in Miami is seeking an Assistant Director of Front Office to ensure excellence in guest experiences while leading operations and financial results. The ideal candidate has at least 4 years of experience in hotel operations and excels in guest service and team engagement.

As part of a mission-driven team, you will be expected to communicate effectively and lead a flexible team in a 24-hour operation. Join us to create memorable experiences and build a positive impact.