Front Office Assistant

Risas Dental and Braces; Aurora (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

12-hour shifts

Medical and vision benefits

Free dental services

401(k) with employer match

Tuition reimbursement

Job summary

Risas Dental and Braces in Aurora, CO seeks a friendly Bilingual Front Office Administrative Assistant to greet patients, manage check-in, verify insurance, and keep patient flow smooth.

You will interact warmly, multitask in a fast-paced setting, use Microsoft Office, and collaborate with the team to deliver exceptional customer service and a welcoming office environment.

Qualifications

• Bilingual Spanish/English required.
• Outgoing, upbeat, and the ability to comfortably engage patients.
• Excellent written and verbal communication skills.
• Excellent phone rapport and aptitude for customer service with intuitive and proactive approach to serving others.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and check-in patients with a cheerful and professional demeanor.
• Obtain patient information and insurance verification.
• Monitor patient flow.
• Identify, assist, and attend to patient needs.
• Respond to treatment and billing questions.
• Encourage positive patient reviews.
• Maintain the appearance of a clean office environment.
• Prepare documents for patient visits/treatment.
• Sort and distribute mail; including writing letters to patients.
• Maintain strict compliance with State, Federal, and other regulations (e.g., OSHA, HIPAA, and Risas policies).
• Any other duties and responsibilities as assigned.

Skills

Bilingual Spanish/English

Excellent communication

Customer service

Team player

Multi-tasking

Organizational skills

Education

Microsoft Office proficiency

Tools

Microsoft Office

Job description

AtRisasDental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient™. The result is happier, healthier Patients, and better opportunities for our doctors and team members.

We are seeking a friendly and professionalBilingual Front Office Administrative Assistantto join ourRisasFamily.The Director of First Impressionswill provide a hospitality focused experience for every patient as they enter and exit ouroffice.We wantanenergetic team player,who is detail oriented, has a strong work ethic and takes ownership of his/her work.Director of First Impressionsprovide exceptional care for our patients while working efficiently to maintain patient flow.

Responsibilities

• Greet andcheck-inpatients with a cheerful and professional demeanor
• Obtain patient informationand insuranceverification
• Monitorpatient flow
• Identify, assist, and attend topatient needs
• Respond to treatment and billing questions
• Encouragepositivepatientreviews
• Maintainthe appearance ofa clean office environment
• Prepare documents for patient visits/treatment
• Sort and distributemail;including writing letters to patients
• Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, andRisaspolicies and practices)
• Any other duties and responsibilities as assigned

Qualifications

• Bilingual Spanish/English required
• Outgoing, upbeat,and the ability tocomfortably engagepatients
• A positive attitude and deep commitment to great customer service
• Excellent written and verbal communication skills
• Excellent phone rapport and aptitude for customer service withintuitive and proactive approach to serving others
• Ability to multi-task inafast-pacedenvironment
• Proficiency in use of Microsoft office programs
• Must havea warm friendly, outgoing personality and excellent organizational skills
• Ability to work within a team environment and lend support, as a team player, to team members as needed.

Benefits

RisasDental and Braces offers a comprehensive benefits package including

• 12-hour shifts, 3 days a week
• Medical and vision benefits
• Free dental services
• 401(k) with employer match
• Tuition reimbursement opportunities
• And many other ancillary benefits

The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.