Front Office Assistant

Risas-Dental-and-Brace; Aurora (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

12-hour shifts

Medical and vision benefits

Free dental services

401(k) with employer match

Tuition reimbursement opportunities

Job summary

RisasDental and Braces is seeking a friendly bilingual Front Office Administrative Assistant to join the RisasFamily. You will greet patients, verify insurance, manage check-in, and coordinate appointment flow with a welcoming, patient-centered approach.

The Director of First Impressions leads this role, focusing on hospitality, communication, and meticulous office administration in a busy dental practice, with opportunities for professional growth.

Qualifications

• Bilingual Spanish/English required.
• Outgoing, upbeat, and the ability to comfortably engage patients.
• A positive attitude and deep commitment to great customer service.
• Excellent written and verbal communication skills.
• Excellent phone rapport and aptitude for customer service with intuitive and proactive approach to serving others.
• Ability to multi-task in a fast-paced environment.
• Proficiency in use of Microsoft Office programs.
• Must have a warm friendly, outgoing personality and excellent organizational skills.
• Ability to work within a team environment and lend support, as a team player, to team members as needed.

Responsibilities

• Greet and check-in patients with a cheerful and professional demeanor
• Obtain patient information and insurance verification
• Monitor patient flow
• Identify, assist, and attend to patient needs
• Respond to treatment and billing questions
• Encourage positive patient reviews
• Maintain the appearance of a clean office environment
• Prepare documents for patient visits/treatment
• Sort and distribute mail; including writing letters to patients
• Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, and Risas policies and practices)
• Any other duties and responsibilities as assigned

Skills

Bilingual Spanish/English

Customer service

Written and verbal communication

Multi-tasking

Team player

Organizational skills

Tools

Microsoft Office

Job description

AtRisasDental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient™. The result is happier, healthier Patients, and better opportunities for our doctors and team members.

We are seeking a friendly and professionalBilingual Front Office Administrative Assistantto join ourRisasFamily.The Director of First Impressionswill provide a hospitality focused experience for every patient as they enter and exit ouroffice.We wantanenergetic team player,who is detail oriented, has a strong work ethic and takes ownership of his/her work.Director of First Impressionsprovide exceptional care for our patients while working efficiently to maintain patient flow.

Responsibilities

• Greet andcheck-inpatients with a cheerful and professional demeanor
• Obtain patient informationand insuranceverification
• Monitorpatient flow
• Identify, assist, and attend topatient needs
• Respond to treatment and billing questions
• Encouragepositivepatientreviews
• Maintainthe appearance ofa clean office environment
• Prepare documents for patient visits/treatment
• Sort and distributemail;including writing letters to patients
• Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, andRisaspolicies and practices)
• Any other duties and responsibilities as assigned

Qualifications

• Bilingual Spanish/English required
• Outgoing, upbeat,and the ability tocomfortably engagepatients
• A positive attitude and deep commitment to great customer service
• Excellent written and verbal communication skills
• Excellent phone rapport and aptitude for customer service withintuitive and proactive approach to serving others
• Ability to multi-task inafast-pacedenvironment
• Proficiency in use of Microsoft office programs
• Must havea warm friendly, outgoing personality and excellent organizational skills
• Ability to work within a team environment and lend support, as a team player, to team members as needed.

Benefits

RisasDental and Braces offers a comprehensive benefits package including

• 12-hour shifts, 3 days a week
• Medical and vision benefits
• Free dental services
• 401(k) with employer match
• Tuition reimbursement opportunities
• And many other ancillary benefits

The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.