Front Office Assistant

BEST SMILES TWO LLC; Monte Largo Hills (NM); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Job summary

BEST SMILES TWO LLC is seeking a dedicated Front Office Assistant to support our dental practice, manage patient interactions, appointments, and front desk operations with a patient-centered approach.

The role involves greeting patients, handling multi-line phones, insurance verification, HIPAA-compliant records, data entry in Microsoft Office, and collaborating with clinicians to ensure smooth daily workflow.

Qualifications

• Front office role in a dental setting with strong patient service focus.
• Experience with HIPAA and medical records is preferred.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage multi-line phone systems, handling inquiries and directing calls appropriately.
• Schedule and confirm patient appointments
• Conduct insurance verification
• Maintain HIPAA-compliant records and documentation
• Review care plans and assist in the intake process for new patients
• Perform clerical tasks including filing, typing, and data entry using Microsoft Office applications
• Provide patient service support by addressing questions and concerns promptly
• Receive and post payments
• Collaborate with healthcare providers to ensure efficient office operations.

Skills

Appointment scheduling

Microsoft Office

HIPAA compliance

Customer service

Bilingual

Dental office experience

Medical billing/collections

Data entry

Tools

Microsoft Office

EHR systems

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks

Job Summary

We are seeking a dedicated and organized Front Office Assistant to join our team. We are a growing practice. This role is pivotal in providing exceptional administrative support within a dental office environment. The ideal candidate will possess strong communication skills and positive team work mentality. The Front Office Assistant will be responsible for managing patient interactions, scheduling appointments, and ensuring the smooth operation of the front office.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage multi-line phone systems, handling inquiries and directing calls appropriately. Answer calls with a smile!
• Schedule and confirm patient appointments
• Conduct insurance verification
• Maintain accurate medical records and documentation in compliance with HIPAA regulations.
• Review care plans and assist in the intake process for new patients.
• Perform clerical tasks including filing, typing, and data entry using Microsoft Office applications.
• Provide patient service support by addressing questions and concerns promptly.
• Receive and post payments
• Collaborate with healthcare providers to ensure efficient office operations.

Skills

• Able to schedule patient appointments
• Experience in the dental/braces field preferred but not necessary. Willing to train the right candidate.
• Experience in medical collections and documentation review is preferred.
• Bilingual abilities are a plus to enhance patient communication.
• Proficient computer skills with familiarity in Microsoft Office Suite.
• Strong organizational skills with attention to detail in managing records and schedules.
• Exceptional customer service skills with a focus on patient satisfaction.
• Knowledge of health information management practices is beneficial. Join our team as a Front Office Assistant where you will play an essential role in delivering quality service to our patients while supporting the operational success of our practice!

Job Types:

Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance