Front Office Ambassador: First-Contact & Admin Support

Hiringly; Jersey City (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

A fast-paced organization is seeking a skilled Front Office Ambassador to serve as the first point of contact for clients and guests. This role involves greeting visitors, managing communications, and collaborating with team members to maintain operational efficiency. Candidates must have extensive experience in customer-facing roles and demonstrate exceptional organizational and interpersonal skills. This position is essential in creating a welcoming environment and requires a proactive and customer-oriented approach.

Qualifications

• 12 years of experience in a similar role or other customer-facing positions.
• Ability to prioritize tasks and maintain organizational capabilities.
• Willingness to work in a fast-paced, multitasking environment.

Responsibilities

• Greet and process clients, customers, and guests.
• Answer telephone calls and direct them to the appropriate personnel.
• Manage incoming and outgoing emails.
• Collaborate with Executive Administrators on a daily basis.
• Handle incoming and outgoing mail and packages.
• Assist with executive deliveries.
• Maintain a clean and professional work environment.

Skills

Excellent verbal and written communication skills

Strong corporate interpersonal skills

Customer-oriented mindset

Time management

Problem-solving

Tools

Microsoft Office (MS Word and MS Excel)

Job description

A fast-paced organization is seeking a skilled Front Office Ambassador to serve as the first point of contact for clients and guests. This role involves greeting visitors, managing communications, and collaborating with team members to maintain operational efficiency. Candidates must have extensive experience in customer-facing roles and demonstrate exceptional organizational and interpersonal skills. This position is essential in creating a welcoming environment and requires a proactive and customer-oriented approach.