Front Desk & Visitor Experience Ambassador

Acoufelt; Auburn Hills (MI); Presencial; USD 38.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation and bonuses

Comprehensive health insurance (two MD

two medical plans

Descripción de la vacante

Acoufelt, LLC is seeking a Workplace Support Ambassador to be the first point of contact for employees, visitors, and partners. You will manage reception, coordinate meetings, and support workplace activities in a fast-paced environment.

The role requires a professional, service-oriented mindset with strong communication, organization, and multitasking abilities. Candidates should be comfortable with standard office technology and maintain discretion with confidential information.

Formación

• High school diploma or equivalent required or better.
• Experience in reception, hospitality, customer service, office administration, or related role preferred.
• Professional verbal and written communication skills.
• Strong organization and time management with attention to detail.
• Ability to manage interruptions while maintaining a welcoming presence.
• Proficiency with Outlook/Teams/Word; basic Excel preferred.
• Discretion with confidential information and good judgment.
• Punctuality is essential due to front-facing role.

Responsabilidades

• Welcome visitors promptly and professionally; confirm appointments and provide directions.
• Answer, screen, and route incoming calls and inquiries with courtesy and accuracy.
• Maintain a clean, organized reception area and guest-friendly spaces.
• Coordinate visitor sign-in, badges, safety, and security procedures.
• Receive, sort, and distribute mail and packages; coordinate outgoing shipments.
• Assist with conference room scheduling, setup, catering, beverages, materials, and cleanup.
• Monitor breakroom supplies and assist with stocking to maintain standards.
• Support employee meetings, trainings, and company events.
• Provide general administrative support: data entry, copies, scans, and filing.
• Communicate notices and facility concerns to the relevant teams; escalate as needed.
• Serve as backup for designated admin functions and ensure front desk coverage.
• Handle confidential information with discretion and sound judgment.

Conocimientos

Customer service orientation

Professionalism

Communication

Organization

Initiative

Technology proficiency

Educación

High school diploma or equivalent

Herramientas

Microsoft Outlook

Microsoft Teams

Microsoft Word

Excel (basic)

Descripción del empleo

Acoufelt, LLC is seeking a Workplace Support Ambassador to be the first point of contact for employees, visitors, and partners. You will manage reception, coordinate meetings, and support workplace activities in a fast-paced environment.

The role requires a professional, service-oriented mindset with strong communication, organization, and multitasking abilities. Candidates should be comfortable with standard office technology and maintain discretion with confidential information.