Front Office Agent - Guest Experience - Free Room Nights

Hyatt Hotels Corporation; Charlotte (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free room nights

Discounted room rates

Friends & Family rates

Medical insurance

Dental insurance

Vision insurance

401K with company match

Paid time off

Child leave

Adoption assistance

Tuition reimbursement

Stock purchase plan

Retail discounts

Job summary

Hyatt Hotels Corporation in Charlotte's Center City is seeking a Front Office Associate. You will handle guest registration, explain hotel services and promotions, and greet guests with the Hyatt hospitality standard.

This role is part-time and requires weekend availability. You will be the face of Hyatt, delivering warm, efficient service and assisting guests with payments and inquiries to ensure a memorable stay.

Qualifications

• Previous Customer Service or Hotel experience is preferred.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Front Office associates are responsible for guest registration and communicating hotel services and promotions.
• This highly visible role has direct impact on guest experience and represents Hyatt.
• Other duties include processing forms of payment and responding to guest inquiries.

Skills

Customer service

Verbal communication

Written communication

Hospitality

Stamina

Job description

Hyatt Hotels Corporation in Charlotte's Center City is seeking a Front Office Associate. You will handle guest registration, explain hotel services and promotions, and greet guests with the Hyatt hospitality standard.

This role is part-time and requires weekend availability. You will be the face of Hyatt, delivering warm, efficient service and assisting guests with payments and inquiries to ensure a memorable stay.