Front Office Agent - Full Time

Destination by Hyatt; Hawaii; On-site; USD 29,000 - 42,000; Full time

Job summary

Hana-Maui Resort by Hyatt seeks a Front Office Agent. The role focuses on guest check-in, communication of hotel services, and creating the welcoming Aloha experience for guests at the Hana-Maui Resort.

The position is full-time with an hourly rate of $25.75. Candidates should be able to work independently, be available evenings, weekends, and holidays, and deliver warm, attentive service that enhances the guest experience.

Qualifications

• Needs to be able to work independently.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.

Responsibilities

• Handle guest check-in and registration efficiently.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.
• Perform additional tasks as assigned by management to support guests.

Job description

Organization- Hana-Maui Resort

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Join us for this incredible opportunity to be part of our team as a Front Office Agent at the H ā na-Maui Resort .

The hourly rate for the full-time front office agent is $25.75

The Front Office Agent enhances the check-in experience by displaying courtesy and Aloha to all guests through positive interactions and attitude. The Front Office Agent is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, and any additional assigned tasks deemed necessary by management. The front office agent is able to work independently, having autonomy, discipline and problem-solving skills to complete tasks and meet goals without constant supervision. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

Qualifications

• Needs to be able to work independently.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.