Guest Experience Front Desk Agent

Park Hyatt Los Cabos at Cabo del Sol; Northern (KY); Hybrid; USD 30,000 - 41,000; Full time

Job summary

Hyatt is seeking a Front Office Agent for the Hana-Maui Resort to deliver the check-in experience with courtesy and aloha. You will register guests, communicate hotel services, and support promotions while maintaining independence and a proactive approach.

The role requires full-time availability including evenings, weekends and holidays, and offers an hourly rate of $25.75 with opportunities to contribute to guest satisfaction across the property.

Qualifications

• Needs to be able to work independently.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.

Responsibilities

• Handle guest check-in and check-out with courtesy and aloha.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.
• Perform additional tasks as assigned by management.

Skills

Communication skills

Independence

Guest service mindset

Job description

Hyatt is seeking a Front Office Agent for the Hana-Maui Resort to deliver the check-in experience with courtesy and aloha. You will register guests, communicate hotel services, and support promotions while maintaining independence and a proactive approach.

The role requires full-time availability including evenings, weekends and holidays, and offers an hourly rate of $25.75 with opportunities to contribute to guest satisfaction across the property.