Front Desk Agent – Guest Experience & Check-In

Destination by Hyatt; Hawaii; On-site; USD 29,000 - 42,000; Full time

Job summary

Hana-Maui Resort by Hyatt seeks a Front Office Agent. The role focuses on guest check-in, communication of hotel services, and creating the welcoming Aloha experience for guests at the Hana-Maui Resort.

The position is full-time with an hourly rate of $25.75. Candidates should be able to work independently, be available evenings, weekends, and holidays, and deliver warm, attentive service that enhances the guest experience.

Qualifications

• Needs to be able to work independently.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.

Responsibilities

• Handle guest check-in and registration efficiently.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.
• Perform additional tasks as assigned by management to support guests.

Job description

Hana-Maui Resort by Hyatt seeks a Front Office Agent. The role focuses on guest check-in, communication of hotel services, and creating the welcoming Aloha experience for guests at the Hana-Maui Resort.

The position is full-time with an hourly rate of $25.75. Candidates should be able to work independently, be available evenings, weekends, and holidays, and deliver warm, attentive service that enhances the guest experience.