Guest Experience Front Desk Agent

Hyatt Hotels Corporation; Hawaii; Hybrid; USD 34,000 - 39,000; Part time

Job summary

Hyatt Hotels Corporation in Hawaii is seeking a Front Office Agent for our Hana-Maui Resort. The role focuses on guest check-in/out, providing aloha service, and promoting hotel services. The position is part-time with an hourly rate of $25.75, requiring availability evenings, weekends, and holidays.

Our associates work in an environment that values guest experience, teamwork, and real aloha spirit. If you have prior front desk experience and a passion for hospitality, we’d love to hear from you.

Qualifications

• Needs to be able to work independently.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.

Responsibilities

• Guest registration and check-in/check-out processes.
• Communicate hotel services and promotions to guests.
• Process forms of payment.
• Respond to guest inquiries and assigned tasks.
• Maintain independence, discipline, and problem-solving to meet goals.

Skills

Independent worker

Verbal and written communication

Guest service mindset

Job description

Hyatt Hotels Corporation in Hawaii is seeking a Front Office Agent for our Hana-Maui Resort. The role focuses on guest check-in/out, providing aloha service, and promoting hotel services. The position is part-time with an hourly rate of $25.75, requiring availability evenings, weekends, and holidays.

Our associates work in an environment that values guest experience, teamwork, and real aloha spirit. If you have prior front desk experience and a passion for hospitality, we’d love to hear from you.