Front Office Agent

Hyatt Hotels Corporation; New Brunswick (NJ); On-site; USD 30,000 - 38,000; Full time

Job summary

Hyatt Regency Houston Downtown in Houston, TX, US, is seeking a friendly Front Office Associate to welcome guests, check them in/out, and communicate hotel services and promotions. This visible role puts you at the forefront of the guest experience and requires a polished, courteous demeanor.

You will handle payments, answer inquiries, and coordinate with other hotel teams to ensure smooth stays. The position offers an energetic environment, opportunities for growth, and a strong team culture

Qualifications

• A true desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.

Responsibilities

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• Processing forms of payment and responding to guest inquiries.
• Contributing to a positive guest experience at Hyatt Regency Houston Downtown.

Skills

Customer service

Verbal communication

Professional appearance

Job description

Close Inclusive Collection Job Postings Notification

I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone.

I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone.

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.

Hyatt Regency Houston Downtown | Houston , TX , US

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