Front Office Agent

Hyatt Hotels Corporation; San Francisco (CA); Hybrid; USD 41,000 - 58,000; Full time

Job summary

Hyatt Hotel Kabuki San Francisco is seeking a Front Office Associate. This hourly position involves guest registrations, promoting hotel services, and serving as the first point of contact for guests in a fast-paced setting.

You'll communicate clearly, handle payments, and respond to guest inquiries, contributing to an exceptional guest experience in Japantown, San Francisco.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Handle guest registrations and communicate hotel services and promotions.
• Be the face of Hyatt in the Front Office and provide courteous service.
• Process forms of payment and respond to guest inquiries.

Skills

Customer service

Verbal communication

Written communication

Stamina

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Hotel Kabuki is a stylish boutique hotel in San Francisco’s Japantown, blending modern Asian and Western design with upscale amenities and a vibrant neighborhood vibe. Nestled near the Fillmore District and Pacific Heights, Hotel Kabuki offers a serene yet central location ideal for exploring iconic San Francisco landmarks like Union Square and the Golden Gate Bridge. The hotel features elegant rooms and suites, many with balconies and panoramic city or garden views. The interiors reflect a chic fusion of East and West, with a lofted-beam lobby that exudes a lounge-like atmosphere. Additional amenities include a modern fitness center, meeting facilities, and pet-friendly accommodations.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

This is an hourly position with a rate of $36.06

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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