Front Office Agent

Hyatt Hotels Corporation; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Hotels Corporation, Chicago Athletic Association, seeks a Front Office Agent to welcome guests at check-in and explain hotel services. You'll be the face of Hyatt, handling registrations and guest inquiries with warmth and efficiency.

This role involves processing payments, promoting hotel promotions, and coordinating with other departments to ensure a memorable guest experience. Previous hotel front desk experience is a plus.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions.
• You'll be the face of Hyatt as a Front Office Agent.
• Other duties may include processing forms of payment and responding to guest inquires.

Skills

Desire to satisfy guests

Verbal and written communication

Ability to stand long hours

Job description

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\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Chicago Athletic Association | Chicago , IL , US

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