Front Office Agent (Part Time)

Hyatt Hotels Corporation; Chicago, Northern (IL, KY); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health plans

401(k) match

Paid time off

Staff meals

Parking/transport perks

Job summary

Hyatt Hotels Corporation is seeking a Front Office Agent at Hyatt Regency McCormick Place in Chicago to welcome guests, check them in and out, and convey hotel services and promotions.

This full-time, on-site role emphasizes a friendly demeanor and clear communication, with benefits including health plans, a 401(k) match, paid time off, staff meals, and transportation perks.

Qualifications

• Front office/guest services experience preferred.
• Strong written and verbal communication skills.
• Ability to stand for long periods in a fast-paced environment.

Responsibilities

• Handle guest check-in and check-out efficiently.
• Explain hotel services and promotions to guests.
• Provide courteous assistance and resolve issues as needed.

Skills

Front office experience

Verbal communication

Written communication

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Whether traveling for business or pleasure, Hyatt Regency McCormick Place has everything you’ll need under one hotel roof with over 1258 guest rooms, 53 suites and 13,000 sq. ft. of meeting space. In addition, our conference center boasts nearly 30,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy international cuisine at Third Star, ramen bowls at Sixes & Eights or meet for drinks at ARC Bar. Relax and reenergize in the 24-hour StayFit™ Gym. If you are hosting a meeting or event, our hotel gives you direct access to more than 2.8 million square feet of space at the country’s largest convention center.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt has been named to the Fortune 2024"100 Best Companies to Work For®” list in the United States for the 11thyear in a row.

Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

SALARY

the hourly wage for this position is $26.75.

BENEFITS

• Full-time colleagues are eligible for Health and welfare plans?
• We have a range of choices for you and your eligible dependents available after only 30 days of employment!
• Hyatt also covers basic life insurance for all colleagues.
• Financial wellbeing? Got it!
• Opt into our 401(k) plan with match, College Saving Plan or the Employee Stock Purchase Plan.
• Paid time off, holidays and sick leave,
• paid Family Bonding Time,
• Adoption Assistance.
• For part-time colleagues we provide, discounted and complimentary rooms at Hyatt locations across the globe,
• free colleague meals during shifts,
• complimentary or discounted parking and transportation options,
• and many more!

• A true desire to satisfy the needs of others in a fast paced environment.
• At least one year of front office experience is highly preferred
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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