Front Desk Agent: Create Memorable Guest Experiences

Hyatt Hotels Corporation; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Hotels Corporation, Chicago Athletic Association, seeks a Front Office Agent to welcome guests at check-in and explain hotel services. You'll be the face of Hyatt, handling registrations and guest inquiries with warmth and efficiency.

This role involves processing payments, promoting hotel promotions, and coordinating with other departments to ensure a memorable guest experience. Previous hotel front desk experience is a plus.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions.
• You'll be the face of Hyatt as a Front Office Agent.
• Other duties may include processing forms of payment and responding to guest inquires.

Skills

Desire to satisfy guests

Verbal and written communication

Ability to stand long hours

Job description

Hyatt Hotels Corporation, Chicago Athletic Association, seeks a Front Office Agent to welcome guests at check-in and explain hotel services. You'll be the face of Hyatt, handling registrations and guest inquiries with warmth and efficiency.

This role involves processing payments, promoting hotel promotions, and coordinating with other departments to ensure a memorable guest experience. Previous hotel front desk experience is a plus.