Front Office Agent

Hyatt Hotels Corporation; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Associate to welcome guests, handle registration, and communicate hotel services and promotions. You will process payments and respond to guest inquiries, acting as the face of Hyatt and contributing to a memorable guest experience.

The role requires a genuine desire to satisfy others, the ability to work in a fast-paced environment, and a flexible schedule including weekends/holidays; prior front office experience is a plus.

Qualifications

• A true desire to satisfy the needs of others.
• Ability to work in a fast-paced environment.
• Flexibility to work weekends and holidays.
• Previous front office agent experience is a plus.

Responsibilities

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• Processing forms of payment and responding to guest inquiries.
• You'll be the face of Hyatt as a Front Office Associate.

Skills

A true desire to satisfy others

Fast-paced environment

Flexible schedule including weekends/H

Front office experience a plus

Job description

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone." Peggy Focheux Duval: Director of Learning & Development, France

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

• A true desire to satisfy the needs of others
• Must be able to work in a fast-paced environment
• Ability to work a flexible schedule during the week, including weekends and holidays
• Previous front office agent experience is a plus

Use your past hotel job experience to make a difference at Hyatt.

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