Front Office & Admissions Admin Assistant

Lund Co; Burlington, Northern (VT, KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Lund is seeking an Administrative Assistant to join our team as the first point of contact for clients, staff, and visitors. This full-time, in-person role manages front office operations and supports our Residential Treatment facility and outpatient offices, helping maintain a safe, welcoming environment for all.

You will triage calls, assist with onboarding and client admissions, perform data entry for referrals/intakes, and maintain records in the EHR.

Qualifications

• Strong written and verbal communications skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.

Responsibilities

• Manage front office operations and serve as first point of contact for clients, staff and visitors.
• Triaging calls and inquiries; route messages to the right people.
• Support onboarding, client admissions, and data entry for referrals/intakes; maintain EHR records.
• Support insurance/Medicaid eligibility and billing communications, including follow-up on outstanding balances and escalation of complex issues.

Skills

Written and verbal communication

Microsoft Office

Organizational skills

Education

Associates or Bachelor's Degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Lund is seeking an Administrative Assistant to join our team as the first point of contact for clients, staff, and visitors. This full-time, in-person role manages front office operations and supports our Residential Treatment facility and outpatient offices, helping maintain a safe, welcoming environment for all.

You will triage calls, assist with onboarding and client admissions, perform data entry for referrals/intakes, and maintain records in the EHR.