Administrative Assistant & Front Office Coordinator

Lund; Burlington (VT); On-site; USD 26,000 - 32,000; Full time

Job summary

Lund is seeking a welcoming Administrative Assistant to join our Burlington, Vermont team. This full-time, in-person role supports front office operations and assists our Residential Treatment facility and Outpatient/Administrative Offices by monitoring access and maintaining a safe, welcoming environment.

You will triage calls, assist with onboarding and admissions, maintain records in the EHR, help with insurance and Medicaid billing communications, and manage office supplies.

Qualifications

• Strong written and verbal communications skills.
• Excellent organizational skills and accurate attention to detail.
• Proficient in Microsoft Office applications (Word/Excel/Outlook).
• Associates or Bachelor’s Degree preferred, but not required.
• 2+ years of experience in a fast-paced office environment (advantage).

Responsibilities

• Triage calls and general inquiries, directing to the right staff.
• Assist with new employee onboarding and client admissions.
• Support staff in using essential office tools and equipment.
• Order and organize office supplies for teams across the agency.
• Maintain client records and data entry for referrals/intakes in the EHR.
• Assist with insurance/Medicaid eligibility and billing communications.

Skills

Written & verbal communication

Organizational skills

Attention to detail

Education

Associates or Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Lund is seeking a welcoming Administrative Assistant to join our Burlington, Vermont team. This full-time, in-person role supports front office operations and assists our Residential Treatment facility and Outpatient/Administrative Offices by monitoring access and maintaining a safe, welcoming environment.

You will triage calls, assist with onboarding and admissions, maintain records in the EHR, help with insurance and Medicaid billing communications, and manage office supplies.