Admissions Coordinator - Behavioral Health Front Desk

Lakeview Center; Pensacola (FL); On-site; USD 23,419 - 24,796; Full time

Job summary

Lakeview Center is seeking an Admission Coordinator to support the front office and clinical practice areas. You will handle check-in/check-out, scheduling, reminders, insurance verification, and co-pay collection to ensure smooth patient flow and quality service.

You will work with a team to maintain daily task accuracy, follow facility policies, and support staff while upholding state and federal standards. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED required, plus 3 years of related medical field experience.
• Working knowledge of front desk practices and patient workflow is expected.
• Understanding of insurance authorizations is a plus.

Responsibilities

• Manage front office check-in and check-out, scheduling, rescheduling, and reminder calls.
• Verify insurance, collect co-pays, and support clinical staff with front desk tasks.
• Ensure compliance with policies and provide quality customer service to patients and families.

Skills

Front desk experience

Medical office experience

Verbal communication

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Lakeview Center is seeking an Admission Coordinator to support the front office and clinical practice areas. You will handle check-in/check-out, scheduling, reminders, insurance verification, and co-pay collection to ensure smooth patient flow and quality service.

You will work with a team to maintain daily task accuracy, follow facility policies, and support staff while upholding state and federal standards. Strong communication and organizational skills are essential.