Front Office Administrative Technician (Public Service)

Socket.dev; Lincoln (NE); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

13 paid holidays

Vacation and sick leave

Tuition reimbursement

Public Service Loan Forgiveness

Health insurance

Life Insurance

Job summary

The State of Nebraska is seeking an Administrative Technician to join the Print Shop front office in Lincoln. You will provide administrative support, greet customers, answer phones, process documents, and maintain records to ensure efficient operations.

Responsibilities include handling invoicing, data entry, and assisting staff. The role offers a comprehensive benefits package, tuition reimbursement, and retirement programs within a large state employer.

Qualifications

• Minimum qualifications include coursework/training or experience in business administration, accounting, customer service, and/or technical support with computer skills.
• Preferred qualifications include strong organizational skills and attention to detail, JD Edwards familiarity, and basic accounting procedures.
• Other: Regular and reliable attendance is required.

Responsibilities

• Answer main telephone and assist customers with questions regarding print jobs, status, and costs.
• Sort incoming mail and distribute to appropriate staff.
• Monitor and manage documentation in OnBase; review packing slips for verification against purchase orders.
• Organize completed jobs for filing and prepare paperwork for Records Management transfer.
• Assist with purchasing and accounting paperwork as needed.
• Support customers and troubleshoot issues with online printing requisition and related software.

Skills

Office procedures

Customer service

Communication

Multitasking

Problem solving

Record keeping

Tools

JD Edwards

Job description

The State of Nebraska is seeking an Administrative Technician to join the Print Shop front office in Lincoln. You will provide administrative support, greet customers, answer phones, process documents, and maintain records to ensure efficient operations.

Responsibilities include handling invoicing, data entry, and assisting staff. The role offers a comprehensive benefits package, tuition reimbursement, and retirement programs within a large state employer.