Administrative Technician

State-of-Nebraska; Lincoln (NE); On-site; USD 39,000 - 45,000; Full time

Job summary

State of Nebraska's Department of Administrative Services - Agency 65 in Lincoln, NE is hiring an Administrative Technician to support the Print Shop front office. You will greet customers, answer phones, handle documents, enter data, and assist with purchasing and billing processes.

The role requires strong organizational, communication, and computer skills, with familiarity in JD Edwards preferred. This full-time position offers comprehensive state benefits and opportunities for professional

Qualifications

• Strong organizational, communication, and customer service abilities.
• Proficient in word processing, spreadsheets, and databases.
• Experience with Office software and data entry is preferred.
• Familiarity with JD Edwards is a plus.

Responsibilities

• Answer main phone line and assist customers with print jobs.
• Sort mail and distribute to staff; maintain filing and records.
• Process invoices and purchase orders in OnBase and Enterprise 1.
• Order supplies and manage inventory; track shipments.
• Provide backup for monthly print shop billing and customer support for online requisition.

Skills

Organizational skills

Communication skills

Customer service

Computer skills

Microsoft Office

Tools

JD Edwards

Job description

The work we do matters!Hiring Agency:Administrative Services - Agency 65Location:Lincoln, NEHiring Rate:$18.965Job Posting:JR2026-00029388 Administrative Technician (Open)Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):10-02-2026Job Description:The Department of Administrative Services Materiel Division is currently seeking an Administrative Technician to join their team. The Administrative Technician provides administrative and clerical support to ensure the efficient operation of the Print Shop's front office. Duties may include greeting and assisting customers and visitors, answering phones, processing correspondence and documents, maintaining records and files, entering data, processing invoices and providing support to staff and management. Requires strong organizational, communication, customer service and computer skills.Look at what we have to offer!• 13 paid holidays• Vacation and sick leave that begin accruing immediately• Military leave• 156% (that's not a typo!) state-matched retirement• Tuition reimbursement• Employee assistance program• 79% employer paid health insurance plans• Dental and vision insurance plans• Employer-paid $20,000 life insurance policy• Public Service Loan Forgiveness Program (PSLF) through the Federal government• Wide variety and availability of career advancement as the largest and most diverse employer in the State• Opportunity to be part of meaningful work and make a difference through public service• Training and Development based on your career aspirations• Fun, inviting teammates• A safe and secure environmentAt the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority. Apply to join our team today!Job Duties:Answer main telephone and help customers with questions regarding their print jobs (status, cost, etc.) on daily basis.Sort incoming mail and distribute to appropriate staff.Monitors and manages documentation in the OnBase system. This includes uploading purchase orders, packing slips and invoices for the Print Shop, Copy Services and Mail Center. Also reviews packing slips for verification that all information matches the purchase order and all materials have been received.Organize completed jobs for filing. Box up old files as necessary and prepare paperwork for transferring to Records Management.Receipts the purchase orders in Enterprise 1, records batch and document numbers on the paperwork.Responsible for ordering supplies through Office Depot. Monitor supplies in the cabinet and replenishes when supplies are low. Keeps a log of what supplies were ordered on each shipment.Give customers access to the online printing requisition software through Centurion program.Manage backup documentation for the monthly DOC room billing. Sends copy of documentation to customers through InterAgency mail or through email.Assist with purchasing and accounting paperwork as needed.Support customers and troubleshoot issues with the online printing requisition. Monitors the \"in-submitted printing requisition\" and contact customers if they have a job in there so the requisition can be submitted successfully. Coaches the customer to prevent the same error in the future.Prepares job packet for each incoming job. Looks up previous job number and gives to the scheduler. Requests older print jobs from Records Management when necessary.Provide backup for daily print shop billing.Other duties as assigned within the scope of the classification.Requirements / QualificationsMinimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.Preferred Qualifications: Strong organizational skills and attention to detail. Familiar with JD Edwards. Professional, dependable, and customer-service oriented. Basic accounting, billing, and financial procedures.Other: Regular and Reliable attendance is required.Knowledge, Skills and Abilities:General office procedures and administrative practices including professional telephone skillsCustomer service principals and practicesExcellent communication skillsComputer applications, including Microsoft OfficeAbility to prioritize and manage multiple tasksAble to work independently and as part of a teamProblem-solving and decision-makingFiling and record-keeping skillsIf you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/BenefitsWe offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefitsEqual Opportunity StatementThe State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.