Front Office Specialist: Client Experience & Admin

Alphabeinsightinc; Cincinnati (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Collaborative environment

Mentorship

Diverse projects

Job summary

Alphabeinsightinc in Cincinnati, OH is seeking a Front Office Representative who will be the first point of contact for clients, visitors and staff. You will manage the reception, answer calls, schedule appointments and maintain accurate records, ensuring a welcoming and professional environment.

The ideal candidate will be highly organized with excellent communication, able to multitask in a fast-paced office, and proficient with MS Office.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with MS Office (Word, Excel, Outlook).

Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer and direct incoming phone calls efficiently.
• Schedule and confirm appointments and meetings.
• Maintain and update client and visitor records accurately.
• Manage and distribute incoming and outgoing mail and packages.
• Coordinate front desk activities to ensure smooth operations.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Education

High school diploma

Tools

MS Office

Job description

Alphabeinsightinc in Cincinnati, OH is seeking a Front Office Representative who will be the first point of contact for clients, visitors and staff. You will manage the reception, answer calls, schedule appointments and maintain accurate records, ensuring a welcoming and professional environment.

The ideal candidate will be highly organized with excellent communication, able to multitask in a fast-paced office, and proficient with MS Office.