Front-of-Store Loss Prevention & Customer Service II

The TJX Companies, Inc.; Memphis (TN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Paid holidays

Job summary

Marshalls at TJX Companies, Inc. in Memphis, TN, is seeking a Loss Prevention Associate to deter theft, support store safety and aid customer service.

You will wear a Body Worn Camera, stand at the front of the store, greet customers, and coordinate with store management and LP to ensure a secure shopping environment. Ideal candidates have 0–2 years in retail or security, possess strong communication and decision-making skills, and can work independently on diverse tasks.

Qualifications

• Strong verbal and written communication
• Sound decision making; ability to act independently
• Ability to take initiative and manage time effectively
• Prioritizes workload and meets deadlines
• Able to stand for long periods of time

Responsibilities

• Maintains a proper and professional stance at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately and demonstrate courtesy
• Refer customers to store management or customer service via issued radio
• Observe and report suspicious behavior or incidents to LP or management
• Perform a closing safety sweep of the store with management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Perform other duties as assigned

Skills

Strong verbal and written comms

Sound decision making

Initiative

Time management

Stands for long periods

Job description

Marshalls at TJX Companies, Inc. in Memphis, TN, is seeking a Loss Prevention Associate to deter theft, support store safety and aid customer service.

You will wear a Body Worn Camera, stand at the front of the store, greet customers, and coordinate with store management and LP to ensure a secure shopping environment. Ideal candidates have 0–2 years in retail or security, possess strong communication and decision-making skills, and can work independently on diverse tasks.