Front-of-Store Loss Prevention Associate II

The TJX Companies, Inc.; Cypress (CA); On-site; USD 18,000 - 26,000; Full time

Job summary

Marshalls at The TJX Companies, Inc. is seeking a frontline Loss Prevention role to deter theft and protect customers and associates. You will wear a Body Worn Camera, stand at the front of the store or in a department, greet customers, and coordinate with store management and LP to safeguard people and the brand.

The role emphasizes strong observation, communication, and decisiveness. Relevant retail or security experience is desirable, with a focus on safety and policy adherence.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Refer customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina standing

Retail experience

Security experience

Job description

Marshalls at The TJX Companies, Inc. is seeking a frontline Loss Prevention role to deter theft and protect customers and associates. You will wear a Body Worn Camera, stand at the front of the store or in a department, greet customers, and coordinate with store management and LP to safeguard people and the brand.

The role emphasizes strong observation, communication, and decisiveness. Relevant retail or security experience is desirable, with a focus on safety and policy adherence.