Frontline Loss Prevention & Customer Service Associate II

The TJX Companies, Inc.; Williston (ND); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a Loss Prevention Associate to deter theft, ensure a safe shopping environment, and support store teams. The role includes wearing a Body Worn Camera, greeting customers, and reporting incidents in line with company policies.

You will maintain a visible presence at the front of the store or in a department, adhere to procedures, and assist management as needed. 0–2 years of retail or security experience preferred.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Decision making

Initiative

Time management

Stamina

Retail or security exp

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a Loss Prevention Associate to deter theft, ensure a safe shopping environment, and support store teams. The role includes wearing a Body Worn Camera, greeting customers, and reporting incidents in line with company policies.

You will maintain a visible presence at the front of the store or in a department, adhere to procedures, and assist management as needed. 0–2 years of retail or security experience preferred.