Front of House Supervisor - Live Theatre Events

San Diego Theatres Inc; San Diego (CA); Presencial; USD 31.000 - 37.000; A tiempo parcial

Descripción de la vacante

San Diego Theatres is seeking an experienced House Manager to positively impact guest experiences at theSan Diego Theatres venues. You will supervise Front of House staff and Ambassador Corps, ensure event readiness per plans, and manage events to completion with a welcoming, professional presence.

The role requires strong interpersonal skills, leadership, and the ability to work varied shifts including weekends and holidays.

Formación

• Strong interpersonal skills for diplomatically resolving issues.
• Ethics, honesty, and confidentiality are essential.
• Ability to speak effectively before groups of guests or staff.
• Must be able to work day, evening, weekends and holidays (up to 30 hours/week).
• Able to read and interpret safety rules and procedures; produce routine reports.

Responsabilidades

• Supervise Front of House staff and Ambassador Corps during events.
• Prepare Front of House for guest arrival per event plan and manage the event to completion.
• Provide directions and address guest and client concerns professionally.
• Coordinate guest ingress/egress and safety with Public Safety.
• Train and develop Front of House staff to meet service standards.

Conocimientos

Interpersonal skills

Public speaking

Event coordination

Conflict resolution

Staff leadership

Educación

High school diploma or GED

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Descripción del empleo

San Diego Theatres is seeking an experienced House Manager to positively impact guest experiences at theSan Diego Theatres venues. You will supervise Front of House staff and Ambassador Corps, ensure event readiness per plans, and manage events to completion with a welcoming, professional presence.

The role requires strong interpersonal skills, leadership, and the ability to work varied shifts including weekends and holidays.