Front of House Service Manager: Lead Guest Experience & Growth

Bubba's 33; Missouri; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Paid vacation

Parental leave

Adoption assistance

Disability insurance

Life & accident insurance

Identity theft protection

Employee assistance program

401(k) retirement plan

Tuition reimbursement

Profit-sharing program

RSU program

Community involvement opportunities

Annual holiday bonus

Job summary

Bubba’s 33 is seeking a Service Manager to oversee all Front of House daily operations and manage Front of House staff, ensuring Legendary Food and Legendary Service for guests. Lead training, scheduling, and staff development while upholding safety and compliance.

Responsibilities include driving sales and guest satisfaction, enforcing policies, managing liquor costs, and coordinating with management to hire and develop key FOH employees. A fun, safe, and engaging work environment is emphasized.

Qualifications

• Minimum 2 years of Front of House management experience.
• Experience enforcing employment policies and safety standards.
• Ability to train and develop staff.
• Strong guest service and leadership skills.

Responsibilities

• Drive sales, steps of service, and guest satisfaction.
• Enforce employment policies and oversee cleanliness and guest safety.
• Provide or direct Front of House training.
• Manage performance of Front of House employees; coaching and discipline.

Skills

Front of House management

Staff coaching

Scheduling

Customer service

Liquor cost control

Compliance knowledge

Training delivery

Tools

POS system

Job description

Bubba’s 33 is seeking a Service Manager to oversee all Front of House daily operations and manage Front of House staff, ensuring Legendary Food and Legendary Service for guests. Lead training, scheduling, and staff development while upholding safety and compliance.

Responsibilities include driving sales and guest satisfaction, enforcing policies, managing liquor costs, and coordinating with management to hire and develop key FOH employees. A fun, safe, and engaging work environment is emphasized.