Front of House Service Manager — Lead Guest Experience

Texas Roadhouse, Inc.; Terre Haute (IN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Flexible Scheduling

Restaurant Discounts

Career Growth

Formal Training

Annual Holiday Bonus

Job summary

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage Front of House employees, and ensure Legendary Food and Legendary Service for our guests. If you have a passion for people, apply today.

The role includes driving sales, enforcing policies, providing Front of House training, coaching staff, managing liquor orders, and scheduling. We offer a robust benefits package after 30 days and many growth opportunities.

Qualifications

• Minimum experience managing a Front of House team in a restaurant setting.
• Strong guest service focus with coaching and performance feedback.
• Ability to enforce policies and maintain safety and cleanliness.

Responsibilities

• Drive sales, steps of service, and guest satisfaction.
• Enforce employment policies and oversee restaurant cleanliness and safety.
• Provide and direct Front of House training and evaluations.
• Manage Front of House staff performance, coaching, and discipline.
• Oversee liquor orders and costs; ensure compliance with liquor laws.

Skills

Front of House Management

Customer Service

Team Leadership

Operations

Food Safety

Tools

POS Systems

Scheduling Software

Job description

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage Front of House employees, and ensure Legendary Food and Legendary Service for our guests. If you have a passion for people, apply today.

The role includes driving sales, enforcing policies, providing Front of House training, coaching staff, managing liquor orders, and scheduling. We offer a robust benefits package after 30 days and many growth opportunities.