Front of House Service Manager — Legendary Guest Experience

Texas Roadhouse, Inc.; Leominster (MA); On-site; USD 63,000 - 65,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

Paid vacation

Parental leave

Bereavement leave

100% paid maternity leave

401(k) Retirement Plan

Job summary

Texas Roadhouse, Inc. is seeking a Service Manager to oversee all Front of House daily operations and manage Front of House employees to deliver Legendary Food and Legendary Service to our guests.

The role focuses on driving sales, staff training, and maintaining safety and cleanliness standards in a fast-paced restaurant environment. We offer a comprehensive benefits package and a culture that rewards high performance, team collaboration, and guest satisfaction.

Qualifications

• Experience managing Front of House operations
• Proven leadership and performance evaluation
• Knowledge of liquor laws and safety standards

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• Enforcing employment policies and overseeing cleanliness and guest safety
• Providing or directing Front of House training
• Managing performance of Front of House employees, including evaluations, coaching and discipline
• Managing liquor orders and liquor costs
• Enforcing liquor laws and Responsible Alcohol Service guidelines
• Developing key employees with feedback in one-on-ones
• Reviewing applications and hiring Front of House staff
• Directing work, setting hours and schedules
• Creating a fun, safe environment aligning with core values and goals
• Ensuring safe food handling procedures

Job description

Texas Roadhouse, Inc. is seeking a Service Manager to oversee all Front of House daily operations and manage Front of House employees to deliver Legendary Food and Legendary Service to our guests.

The role focuses on driving sales, staff training, and maintaining safety and cleanliness standards in a fast-paced restaurant environment. We offer a comprehensive benefits package and a culture that rewards high performance, team collaboration, and guest satisfaction.