Front of House Service Manager – Lead Guest Experience

Texas Roadhouse; Nashua (NH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid Vacation

Parental Leave

Adoption Assistance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Job summary

Texas Roadhouse is seeking a Service Manager to oversee all Front of House daily operations, manage Front of House staff, and ensure Legendary Food and Legendary Service for guests. The role focuses on leadership, training, scheduling, and maintaining high standards in guest experience.

The position emphasizes driving sales, enforcing policies, training, performance coaching, and ensuring compliance with liquor laws while fostering a positive work environment and growth opportunities.

Qualifications

• Experience in restaurant management is preferred.
• Strong leadership and communication skills.

Responsibilities

• Drive sales, steps of service, and guest satisfaction.
• Enforce employment policies and oversee cleanliness and guest safety.
• Provide Front of House training and evaluate staff performance.
• Coach and discipline Front of House employees; manage liquor costs.
• Hire Front of House staff and schedule weekly hours.
• Create a fun, safe environment aligned with core values.

Skills

Front of House management

People management

Staff training

Hiring and interviewing

Job description

Texas Roadhouse is seeking a Service Manager to oversee all Front of House daily operations, manage Front of House staff, and ensure Legendary Food and Legendary Service for guests. The role focuses on leadership, training, scheduling, and maintaining high standards in guest experience.

The position emphasizes driving sales, enforcing policies, training, performance coaching, and ensuring compliance with liquor laws while fostering a positive work environment and growth opportunities.