Front-of-House Service Manager: Lead & Elevate Guest Experience

MML Hospitality; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement benefits

Paid time off

Job summary

Clark’s Austin, part of the MML Hospitality portfolio, is seeking a dedicated Service Manager to lead the front-of-house team and uphold exceptional guest service on a busy, high-energy floor. You will collaborate with the General Manager and kitchen to ensure seamless communication, oversee reservations and seating, and coach staff to deliver elite service during evenings and weekends.

Texas-certified in TABC and food safety, you will monitor inventory, analyze daily sales, and maintain guest

Qualifications

• Experience leading front-of-house in upscale, high-volume environments.
• Texas TABC certification and Texas Food Management in good standing.
• Able to train and mentor staff on service techniques and product knowledge.

Responsibilities

• Lead the front-of-house team to promote professionalism and teamwork.
• Oversee reservations, seating, guest flow, and optimize capacity.
• Train, mentor, and coach staff on service standards and menu knowledge.

Skills

Team leadership

Guest relations

Interpersonal communications

Operations oversight

Education

Texas a la Beverage Commission certification

Texas Food Manager Certification

Tools

POS systems

Inventory management

Job description

Clark’s Austin, part of the MML Hospitality portfolio, is seeking a dedicated Service Manager to lead the front-of-house team and uphold exceptional guest service on a busy, high-energy floor. You will collaborate with the General Manager and kitchen to ensure seamless communication, oversee reservations and seating, and coach staff to deliver elite service during evenings and weekends.

Texas-certified in TABC and food safety, you will monitor inventory, analyze daily sales, and maintain guest