Front of House Manager, Multi-Outlets (F&B)

Grand-Traverse-Resort-and-Casino; Mabel (MI); On-site; USD 48,000 - 53,000; Full time

Job summary

Grand Traverse Resort & Casinos is seeking a Front of House Manager to oversee daily operations across multiple food and beverage outlets, ensuring exceptional guest experiences and profitability. The role collaborates with the Food and Beverage Manager and Executive Chef to uphold standards and regulatory requirements.

Responsibilities include leading outlet supervisors and staff, developing SOPs, and driving financial performance.

Qualifications

• Excellent guest service and written/verbal communication skills.
• Team player with a positive, professional attitude.
• Highly motivated, organized, able to handle multi-tasking.

Responsibilities

• Oversee daily front of house operations across multiple outlets (restaurants, bars, lounges, gaming floor service).
• Develop and monitor SOPs to ensure consistency and efficiency across locations.
• Assist in managing financial performance by analyzing sales, controlling costs, and maximizing profitability.

Skills

Guest service

Team player

Multitasking

Time management

Job description

Grand Traverse Resort & Casinos is seeking a Front of House Manager to oversee daily operations across multiple food and beverage outlets, ensuring exceptional guest experiences and profitability. The role collaborates with the Food and Beverage Manager and Executive Chef to uphold standards and regulatory requirements.

Responsibilities include leading outlet supervisors and staff, developing SOPs, and driving financial performance.