Front of House Manager - Lead Service & Team Growth

STK Charlotte; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Merit-Based raises and performance-inv

Medical, Dental, Vision Insurance

401(k) Plan

Employee dining discounts

Career development

Paid Time Off

Employee Assistance Program

Commuter benefits

Job summary

STK Charlotte is seeking a Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring smooth service and delivering an outstanding guest experience. You will lead a team, maintain high standards, and drive excellence in service and performance.

The role requires proven leadership in hospitality, familiarity with restaurant software, strong financial oversight, and a passion for elevating the STK brand through events, partnerships, and consistent guest satisfaction.

Qualifications

• Proven leadership experience in restaurant management or hospitality leadership.
• Strong customer service background with focus on guest experience.
• Extensive food and beverage knowledge and ability to educate staff on menus.

Responsibilities

• Oversee daily restaurant operations for front-of-house and back-of-house.
• Maintain service excellence and provide an elevated guest experience.
• Monitor quality, vendor relationships, and sanitation/safety compliance.
• Organize staff shifts and ensure optimal floor coverage.
• Implement and uphold company hospitality standards.

Skills

Leadership

Customer Service

Food & Beverage Knowledge

OpenTable

Avero

POS Systems

Tools

OpenTable

Avero

POS Systems

Job description

STK Charlotte is seeking a Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring smooth service and delivering an outstanding guest experience. You will lead a team, maintain high standards, and drive excellence in service and performance.

The role requires proven leadership in hospitality, familiarity with restaurant software, strong financial oversight, and a passion for elevating the STK brand through events, partnerships, and consistent guest satisfaction.