High-Volume FOH Manager | Guest Experience Leader

True Food Kitchen; Palo Alto (CA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Gym membership discount

Dining discounts

Job summary

True Food Kitchen in Palo Alto is seeking an experienced Front of House Manager to lead a high-volume dining room with guest-centric service. You’ll recruit, train, and supervise FOH staff, schedule shifts, and oversee payroll hours to align with company standards and state laws.

You will uphold food and service quality, manage guest relations during peak periods, and collaborate with leadership to sustain a welcoming, efficient atmosphere while delivering memorable dining experiences.

Qualifications

• 2+ years of management experience in a full-service, high-volume restaurant.
• Proven ability to lead FOH teams and manage guest experiences.
• Knowledge of payroll hours, scheduling, and labor law basics.

Responsibilities

• Lead FOH team, schedule and supervise staff while maintaining standards.
• Ensure guest satisfaction and respond to issues during peak periods.
• Oversee service quality, health & safety, and compliance with policies.
• Collaborate with leadership to enhance dining experiences.

Skills

People management

High-volume restaurant

Floor/Expo supervision

Hiring and training

Education

2+ years as a manager in full-service restaurant

Job description

True Food Kitchen in Palo Alto is seeking an experienced Front of House Manager to lead a high-volume dining room with guest-centric service. You’ll recruit, train, and supervise FOH staff, schedule shifts, and oversee payroll hours to align with company standards and state laws.

You will uphold food and service quality, manage guest relations during peak periods, and collaborate with leadership to sustain a welcoming, efficient atmosphere while delivering memorable dining experiences.