Front of House Manager

Kitchen Social; Gaithersburg (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

PTO

Growth opportunities

Performance-based bonus

Job summary

Kitchen Social in Gaithersburg, MD is seeking a Front of House Manager who thrives on guest connection and energetic service. You will lead the dining room and bar, model excellence, and keep shifts running smoothly.

You will recruit and train servers, hosts, and bartenders, balance labor with peak volume, and ensure safety and compliance while delivering a memorable guest experience.

Qualifications

• 2+ years of restaurant management in a high-volume, full-service setting.
• Outgoing, charismatic, and exceptional communicator with strong people skills.
• Flexible schedule including weekends, nights, and holidays.
• Familiarity with modern POS, labor scheduling, and inventory systems.

Responsibilities

• Maintain a high-energy dining room and bar presence to guest experience.
• Recruit, onboard, and train servers, bartenders, hosts, and bussers.
• Lead shifts, manage seating, ticket times, and labor scheduling; ensure compliance.

Skills

Communication

Leadership

Guest service

Tools

POS systems

Labor scheduling software

Inventory management software

Job description

At Kitchen Social, we aren’t just serving great food and drinks—we are creating an inviting, high-energy, and deeply social experience. We believe hospitality is an art form, and our restaurant is the ultimate gathering place for our community. We are looking for a Front of House Manager who is naturally outgoing, genuinely loves connecting with people, and thrives on setting the stage for an unforgettable guest experience.

Position Overview

As the FOH Manager, you will be the heartbeat of our dining room and bar. You are a high-energy leader who leads by example, staying highly visible on the floor to engage with guests, support the team, and keep the energy buzzing. You will blend a naturally social, charismatic personality with sharp organizational skills to run efficient shifts, develop a rock-star service team, and manage labor targets.

Key Responsibilities

Guest Experience & Atmosphere

• Be the Ultimate Host: Maintain a high, energetic presence on the floor during peak hours, actively greeting regulars, welcoming new guests, and ensuring every table feels the Kitchen Social vibe.
• Set the Tone: Radiate a positive, upbeat attitude that inspires the staff and creates an infectious, welcoming atmosphere for our guests.
• Service Recovery: Handle guest feedback with grace, speed, and a genuine desire to turn any issue into a loyal fan.

Team Leadership & Culture

• Coach & Inspire: Recruit, onboard, and continuously train a hospitality-driven team of servers, bartenders, hosts, and bussers.
• Foster a Collaborative Culture: Build an environment where staff enjoy coming to work and feel empowered to showcase their own personalities.

Operations & Administration

• Shift Execution: Lead smooth, high-pace shifts, managing floor flow, seating rotations, and ticket times seamlessly.
• Strategic Scheduling: Design and manage weekly schedules for FOH staff, balancing labor efficiency with peak-volume service needs.
• Systems Upkeep: Utilize POS and restaurant management platforms to ensure accurate cash handling, shift reports, and labor tracking.
• Safety & Compliance: Maintain pristine cleanliness standards in the dining area and bar, ensuring 100% compliance with local health department regulations and responsible alcohol service laws.

Qualifications

• Personality: Outgoing, charismatic, and naturally social with exceptional communication skills.
• Experience: 2+ years of restaurant management experience in a high-volume, full-service environment (strong bar or beverage background is a major plus).
• Leadership Style: Hands-on and collaborative. You prefer being on the floor with your team over sitting in a back office.
• Availability: Flexible schedule, including weekends, nights, and holidays.
• Tech‑Savvy: Familiarity with modern restaurant POS, labor scheduling, and inventory management software.

What We Offer

• Competitive salary and performance‑based bonus opportunities.
• Paid time off (PTO) and health benefits.
• A fun, dynamic, and high-energy work environment.
• Enormous growth potential within a rapidly expanding concept.