FOH Manager

Kitchen + Kocktails by KK Chicago - Dearborn; Illinois; On-site; USD 55,000 - 75,000; Full time

Job summary

Kitchen + Kocktails by Kevin Kelley in Chicago invites an experienced Restaurant FOH Manager to lead all front-of-house operations across opening, mid, and closing shifts, ensuring a memorable guest experience.

You will recruit, train, coach FOH staff, manage guest relations, handle reservations and wait lists, oversee cleanliness and safety, and collaborate with kitchen to deliver exceptional service.

Qualifications

• Five+ years of restaurant management experience in full service venues.
• Strong leadership and guest-relations skills.
• Ability to lead by example and coach FOH staff.

Responsibilities

• Lead all front-of-house operations during opening, mid, or closing shifts.
• Oversee guest services, resolve issues, and manage wait lists.
• Recruit, train, coach, and mentor FOH staff.
• Maintain cleanliness and safety standards, including sanitation regulations.
• Advertise and promote the restaurant to increase revenue.

Skills

Leadership

Customer service

Communication

High energy

Fast-paced environment

Education

Food Safety Manager Certification

Job description

Job Description

We are seeking an exemplary Restaurant FOH Manager to join our upscale hospitality team! You will be responsible for providing customers with a memorable dining experience at Kitchen + Kocktails by Kevin Kelley. You will be responsible for managing all functions of the restaurant during opening, mid or closing shifts.

Check us out: kitchenkocktailsusa.com.

Responsibilities:

• Ability to be professional at all times, attire, timely arrival, communication, leadership, etc.
• Willingness to lead by example.
• Increase revenue.
• Manage inventory
• Market and promote Kitchen + Kocktails
• Maintain the entry, lobby, dining, and hosts/hostess areas.
• Effectively manage wait lists.
• Maintain the cleanliness of the restaurant and restrooms.
• Oversee guest services and resolve issues.
• Oversee, train, coach, and mentor FOH staff.
• Interview team members.
• Effectively manage employee conflict
• Create and adjust staff schedules to meet restaurant needs.
• Adhere to all safety and sanitation regulations.

Qualifications:

• Flexibility to work all shifts, weekends, and some holidays.
• Personable, and positive personality
• High energy with experience working in a high-volume restaurant.
• Minimum of 5 years as a restaurant manager in full service
• Prior experience in an upscale casual or fine dining restaurant highly preferred
• Strong leadership qualities
• Effectively manage guest complaints with a positive and empathetic attitude and demeanor
• Ability to thrive in a fast-paced environment.
• Excellent written and communication skills
• Strong attention to detail
• Ability to effectively manage stressful times while at work.
• Empathetic towards guests and employees
• Valid Food Safety Manager Certification

EOE

Company Description

Our Story,
Founded in 2020, Kitchen + Kocktails by Kevin Kelley was born out of a love for Southern-Inspired cuisine and a desire to bring authentic flavors of the South to our community. Our founder, Kevin Kelley , envisioned a place where guests could enjoy not only delicious food but also a lively and inviting atmosphere. Over the years, we continue to grow and evolve, but our dedication to quality and hospitality remains unchanged.

Our Cuisine
At Kitchen + Kocktails by Kevin Kelley, we believe that great food starts with the finest ingredients. Our menu is a celebtation of Southern Comfort food, featuring classic dishes with a modern twist. From our signature Shrimp and Grits, to our innovative Chicken and Specialty Waffles, every item is crafted with care and attention to detail. We source premium ingredients to ensure that every bite is a burst of flavor.

Our Atmosphere
Designed with elegance in mind, Kitchen + Kocktails by Kevin Kelley offers a welcoming space where you can relax and enjoy a meal. Whether you are here for a casual lunch, a romantic dinner, or a special celebration, our attentive staff will ensure you have a memorable experience. Our dining room features stylish decor , creating the perfect setting for any occasion.

Our Committment
We are committed to providing exceptional service and creating a sense of community within our restaurant. Our team is passionate about delivering an outstanding dining experience that goes beyond just the food on your plate.

Join Us
We invite you to join us at Kitchen + Kocktails by Kevin Kelley and discover the flavors, ambiance, and hospitality that make us a beloved part of the vibe-dining scene. Whether you're already a patron or a first-time visitor , we look forward to welcoming you to our table.

Visit our website: https://kitchenkocktailsusa.com/