Manager

Theonion; Spokane (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Opportunities for professional growth

Job summary

A restaurant chain located in Spokane is seeking a dedicated Front of the House Manager. In this role, you will oversee the daily operations of our full-service restaurant, ensuring exceptional customer service and managing the front of house staff. The ideal candidate will possess strong leadership skills, be able to work in a fast-paced environment, and have a passion for the restaurant industry. We offer a competitive salary and benefits package, along with opportunities for professional growth.

Qualifications

• Proven experience in a management role within the restaurant industry.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Supervise and coordinate front of house staff.
• Ensure high standards of customer service.
• Manage reservations and seating arrangements.

Skills

Leadership and team management

Communication and interpersonal skills

Knowledge of food and beverage service standards

Problem-solving skills

Proficiency in point-of-sale systems

Job description

Job Title: Front of the House Manager

Job Summary

We are seeking a dedicated and experienced Front of the House Manager to oversee the daily operations of our full-service restaurant. The ideal candidate will ensure exceptional customer service, manage staff effectively, and maintain a welcoming atmosphere for our guests.

Key Responsibilities

• Supervise and coordinate front of house staff, including servers, hosts, and bartenders.
• Ensure high standards of customer service and satisfaction.
• Manage reservations and seating arrangements to optimize guest flow.
• Train and mentor staff on service standards and restaurant policies.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Monitor and maintain cleanliness and organization of the dining area.
• Collaborate with kitchen staff to ensure timely and accurate food service.
• Assist in managing inventory and ordering supplies as needed.
• Implement and uphold health and safety regulations.

Skills and Qualifications

• Proven experience in a management role within the restaurant industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Knowledge of food and beverage service standards.
• Proficient in point-of-sale systems and restaurant management software.
• Strong problem-solving skills and attention to detail.
• Flexibility to work evenings, weekends, and holidays as required.

We offer a competitive salary and benefits package, along with opportunities for professional growth within our organization. If you are passionate about the restaurant industry and have a commitment to excellence, we encourage you to apply.

Requirements

• Must be at least 18 years of age (21 for Cocktail Servers).
• Excellent physical coordination. Attention to detail.
• Courteous and Guest First attitude. Team player.
• High energy level; stamina; handles pressure well.
• Dependable and reliable. Flexible schedule, when necessary.
• Personal cleanliness.
• Excellent verbal communication. Able to speak, read, and understand English. Able to perform simple mathematical calculations and handle money.

Physical Requirements

• Able to move throughout all areas of the restaurant.
• Able to lift up to 25 pounds on a tray. Good sense of balance.
• Able to climb ladders and stairs.