Front of House Manager - Public House

Eleven HR; Crested Butte (CO); On-site; USD 55,000 - 60,000; Full time

Job summary

Public House is seeking a hands-on Front of House Manager to lead the team in delivering exceptional dining experiences. This full-time, seasonal role focuses on keeping the floor humming, supporting the team, and creating an engaging guest atmosphere in a fast-paced environment.

The Front of House Manager will drive operations, guest experiences, and sales growth through leadership of the FOH staff, scheduling, performance reviews, and collaboration with marketing for events and social content.

Qualifications

• Must be 18 years or older.
• Experience in a full- or quick-service restaurant.
• Prior supervisory responsibilities of a large staff.
• Maintain high standards of cleanliness, sanitation, food quality and guest satisfaction.

Responsibilities

• Oversee daily front-of-house operations and guest satisfaction.
• Hire, train, and develop team members for high-performance service culture.
• Manage labor, COGS, and controllable expenses to hit targets.
• Ensure health, safety, and cleanliness standards per regulations.
• Set the tone for genuine, attentive service and resolve guest concerns.

Skills

Front of House

Leadership

Team management

Customer service

Operations

Tools

SERV SAFE

Job description

Public House is seeking a hands-on, hospitality-driven Front of House Manager to lead the team in delivering exceptional dining experiences. If you thrive in a fast-paced, guest-focused environment and love building a team that’s as passionate about great service as they are about great environment, we’d love to meet you. This role is all about keeping the floor humming — leading by example, supporting your team, and creating an atmosphere that keeps guests engaged. You’ll balance people, performance, and profitability while keeping things smooth, organized, and fun. This full-time, seasonal position offers a base salary of $5,000 per month. The seasons run December - April and June - November.

The Front of House Manager is responsible for the efficient operations, sales growth, and overall leadership of Public House’s team and will be an integral, hands‑on contributor to daily operations. The Front of House Manager will lead an engaging and professional environment that supports outstanding guest experiences, superior employee culture, and sales growth.

Operational Leadership

• Oversee daily operations of the front‑of‑house team, ensuring smooth service and consistent guest satisfaction
• Hire, train, and develop team members to maintain a high‑performance service culture
• Manage labor, COGS, and other controllable expenses to hit financial targets
• Maintain health, safety, and cleanliness standards in compliance with local regulations

Guest Experience

• Set the tone for genuine, attentive, and memorable service
• Resolve guest concerns in a professional and timely manner
• Monitor feedback across review platforms and respond as needed

Team Management

• Create and manage FOH schedules based on business volume
• Coach and motivate staff through regular check‑ins and performance reviews
• Foster a positive, inclusive, and accountable work environment

Social Media Engagement

• Collaborate with ownership or marketing team to develop a social media strategy aligned with the brand
• Capture and post content regularly across platforms (Instagram, Facebook, TikTok, etc.)
• Promote upcoming events, specials, and behind‑the‑scenes moments to drive engagement

Qualifications

• Must be 18 years of age.
• Prior experience in a full- or quick-service restaurant.
• Prior supervisory responsibilities of a large staff.
• Must maintain high standards in restaurant cleanliness, sanitation, food quality and guest satisfaction.

Special Position Requirements

• SERV Safe or equivalent safe food handling certification

Work Requirements

• Must be able to work a flexible schedule, including opening/swing/closing shifts, weekends, and holidays.
• Must have reliable transportation, and a clean driving record.
• Must be willing to exert physical demands, including sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, reaching, lifting, carrying, pushing/pulling, stooping, kneeling, crouching, crawling, and tasting or smelling.
• Must be able to move up to 175 pounds and frequently lift up to ten pounds.
• Must be comfortable working around kitchen equipment, machinery, chemicals, fire, gasses, and odors.
• May be exposed to extreme temperatures, including walk-in refrigerator/freezer and kitchen line.
• Must be able to work within a loud and noisy environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.