Front of House Leader — Guest Experience & Growth

The Talent Shop; Washington (District of Columbia); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

100% company-paid medical insurance

100% company-paid dental insurance

Vision benefits

Job summary

The Talent Shop seeks a Hospitality Manager to work alongside experienced restaurant leaders and learn how to run a successful service, support a team, and create memorable guest experiences. You’ll be hands-on throughout the restaurant and help manage reservations, seating, and nightly floor plans.

The ideal candidate is hospitality-focused, dependable, and a strong communicator who thrives in a fast-paced setting.

Qualifications

• HOSPITALITY-focused and enjoys taking care of people.
• Dependable and responsible.
• Positive and team-oriented.
• Comfortable in a fast-paced restaurant environment.
• Strong communicator.
• Organized and detail-oriented.
• Interested in learning leadership and management skills.
• Willing to receive feedback and continue developing.
• Comfortable solving problems and helping others.
• Able to remain calm and professional during busy services.
• Previous management experience welcome but not required.
• A strong hospitality background and desire to grow.

Responsibilities

• Create a positive, fun, and supportive culture.
• Welcome guests and provide warm, genuine hospitality.
• Assist with preparing the dining room for service.
• Help manage reservations, seating, and nightly floor plans.
• Support servers and other team members throughout service.
• Communicate between the front and back of house.
• Help lead pre-shift meetings and communicate important service information.
• Resolve guest concerns in a thoughtful and professional manner.
• Maintain restaurant service and hospitality standards.
• Assist with training and onboarding new employees.
• Help prepare training materials and service information.
• Support the General Manager and leadership team with daily restaurant operations.
• Step in wherever needed to help the team succeed.

Skills

Hospitality mindset

Strong communicator

Team oriented

Leadership potential

Organized

Problem solving

Job description

The Talent Shop seeks a Hospitality Manager to work alongside experienced restaurant leaders and learn how to run a successful service, support a team, and create memorable guest experiences. You’ll be hands-on throughout the restaurant and help manage reservations, seating, and nightly floor plans.

The ideal candidate is hospitality-focused, dependable, and a strong communicator who thrives in a fast-paced setting.