Front-of-House Leader & Guest Experience Coach

Bonefish Grill; Glen Allen (VA); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k

Résumé du poste

Bonefish Grill is seeking a hands-on front-of-house leader to support management and team members in maintaining restaurant standards and delivering exceptional Guest experiences. The role emphasizes a proactive, “whatever it takes” attitude to help the team achieve daily quality and consistency.

Under direct supervision, this position oversees pre-opening checks, staff coordination, and collaboration across events, marketing, training, and financial activities, while ensuring effective internal

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.

Responsabilités

• Uphold front-of-house standards.
• Conduct pre-opening quality checks and ensure readiness for service.
• Review staffing assignments and lead pre-shift meetings.
• Support and coach front-of-house staff in customer service.
• Perform quality table checks and handle routine Guest issues.
• Participate in events, marketing, purchasing, training, quality control, and financial activities.

Connaissances

Leadership

Guest service

Staff coaching

Communication

Description du poste

Bonefish Grill is seeking a hands-on front-of-house leader to support management and team members in maintaining restaurant standards and delivering exceptional Guest experiences. The role emphasizes a proactive, “whatever it takes” attitude to help the team achieve daily quality and consistency.

Under direct supervision, this position oversees pre-opening checks, staff coordination, and collaboration across events, marketing, training, and financial activities, while ensuring effective internal