Front of House Leader - Elevate Guest Experience

Topgolf; Waco (TX); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Free Play & 1/2 price food

Health, dental, vision, 401(k) team

Job summary

Topgolf in Waco, TX is seeking a Front of House Manager to lead guest experience, coach the team, and manage front-of-house operations. You will set service standards, stay on the floor to gauge guest satisfaction, and ensure safety and efficiency across all guest areas.

The role requires 2+ years in a restaurant/hospitality leadership position, a high school diploma or equivalent, and the ability to obtain necessary licenses.

Qualifications

• 2+ years of restaurant, hotel, or entertainment venue management experience as an Assistant General Manager or General Manager.
• High school diploma or equivalent.
• Ability to obtain required licenses and certifications for your location.
• Must be 21 years of age or older as required by state or local law.

Responsibilities

• Set the daily standard for service and hospitality across the front of house.
• Stay visible on the floor and interact with guests to elevate their experience.
• Coach and develop the team through in-the-moment guidance and ongoing development.
• Execute opening and closing procedures, manage shifts, and drive operating efficiency.

Skills

Customer Focus

Builds Effective Teams

Drives Results

Communicates Effectively

Education

High school diploma or equivalent

Ability to obtain required licenses and certifications for your location

Job description

Topgolf in Waco, TX is seeking a Front of House Manager to lead guest experience, coach the team, and manage front-of-house operations. You will set service standards, stay on the floor to gauge guest satisfaction, and ensure safety and efficiency across all guest areas.

The role requires 2+ years in a restaurant/hospitality leadership position, a high school diploma or equivalent, and the ability to obtain necessary licenses.