Front of House Leader - Elevate Guest Experience

Manatee Chamber; Florida; Presencial; USD 55.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Descripción de la vacante

Anna Maria Oyster Bar in Florida is seeking a Front of House Manager to lead a high-performing FOH team and deliver exceptional guest experiences in a family-friendly environment.

You will coach staff, oversee service quality, manage shifts, and coordinate events while aligning operations with financial and guest-experience goals. Strong communication and leadership are essential to succeed in this role.

Formación

• At least 2 years of experience as a FOH Manager or similar role.
• 5–10 years of experience in customer service leadership.
• Proficiency in Microsoft Office Suite (Excel, Word).
• Experience with restaurant management software (Toast POS/Tables/Marketing & Loyalty and Restaurant365 preferred).
• Strong leadership, motivational skills and emotional intelligence.

Responsabilidades

• Deliver superior guest service and manage guest concerns promptly.
• Recruit, hire, and onboard FOH staff; coach and evaluate performance.
• Oversee FOH operations, ensure safety and sanitation compliance; manage inventory.
• Coordinate on-site and off-site catering events; engage with the community.
• Monitor costs, forecast FOH needs, and improve productivity and sales.

Conocimientos

Leadership

Customer service

Communication

Emotional intelligence

Problem solving

Herramientas

Microsoft Office Suite

Toast POS

Restaurant365

Descripción del empleo

Anna Maria Oyster Bar in Florida is seeking a Front of House Manager to lead a high-performing FOH team and deliver exceptional guest experiences in a family-friendly environment.

You will coach staff, oversee service quality, manage shifts, and coordinate events while aligning operations with financial and guest-experience goals. Strong communication and leadership are essential to succeed in this role.