Front-of-House Leader: Elevate Guest Experience

Outback Steakhouse; Concord (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Outback Steakhouse in Concord, NC is seeking a Key Position to support front-of-house operations, uphold restaurant standards, and foster a positive Guest and team experience. This role requires a leader with a whatever-it-takes attitude, dedicated to helping the management team and Guests achieve daily quality and consistency.

Responsibilities include pre-opening quality checks, staffing coordination, coaching front-of-house staff in customer service, conducting quality table checks, and

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance)
• Review staffing assignments and lead pre-shift meetings
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
• Perform quality table checks and handle routine Guest issues
• Participate in events, marketing, purchasing, training, quality control, and financial activities

Skills

Customer service

Leadership

Job description

Outback Steakhouse in Concord, NC is seeking a Key Position to support front-of-house operations, uphold restaurant standards, and foster a positive Guest and team experience. This role requires a leader with a whatever-it-takes attitude, dedicated to helping the management team and Guests achieve daily quality and consistency.

Responsibilities include pre-opening quality checks, staffing coordination, coaching front-of-house staff in customer service, conducting quality table checks, and