Front-of-House Leader: Create Stellar Guest Experiences

Kimpton Hotels & Restaurants; Seattle (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Kimpton Hotels & Restaurants in Seattle seeks an experienced restaurant manager to lead a front-of-house team and deliver outstanding guest experiences. You will train staff, manage service etiquette, and ensure product knowledge across the dining room.

A strong focus on guest satisfaction and seamless operations is essential. The role requires 2+ years of hospitality management, with a preferred Bachelor's in Hospitality Management.

Qualifications

• Minimum 2 years of management experience in hospitality.
• Bachelor's degree in Hospitality Management preferred.
• Excellent interpersonal communication and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead a front-of-house management team to deliver exceptional guest experiences.
• Oversee service etiquette, product knowledge, and guest satisfaction.
• Develop liquor and wine selection and supervise procurement.
• Assist the General Manager with budgeting and financial planning.
• Implement staff training and regular performance evaluations.
• Ensure daily restaurant cleanliness and smooth operations.
• Hire, train, and manage restaurant staff; supervise non-supervisory team members.

Skills

Interpersonal communication

Problem-solving

Organizational skills

Guest service focus

Education

Bachelor's degree in Hospitality Management

Tools

POS systems

Budgeting tools

Job description

Kimpton Hotels & Restaurants in Seattle seeks an experienced restaurant manager to lead a front-of-house team and deliver outstanding guest experiences. You will train staff, manage service etiquette, and ensure product knowledge across the dining room.

A strong focus on guest satisfaction and seamless operations is essential. The role requires 2+ years of hospitality management, with a preferred Bachelor's in Hospitality Management.